Tanzanian-Owned & Led
15 Years Operating
600+ Travelers from 27 Countries
TALA Licensed
Our policies and legal commitments
Everything you need to know about how we handle your data, how our bookings work, and what happens if plans change. All in plain language.
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Last updated: June 2026
Misele Africa Safaris is committed to protecting your personal information. This policy explains what data we collect, why we collect it, how we store it, and what rights you have over it. We do not sell, rent, or share your personal information with third parties for marketing purposes — ever.
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Who we are
Misele Africa Safaris is a Tanzanian-registered tour operator based in Arusha, Tanzania. We operate under TALA License No. 034589. Our registered business contact for data and privacy matters is:
Misele Africa Safaris
Arusha, Tanzania
Email: travel@miselesafaris.com
WhatsApp: +255 756 200 952
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What data we collect and why
Information you give us directly
When you submit an inquiry, send an email, or contact us via WhatsApp, we collect the information you provide — typically your name, email address, phone number, travel dates, group size, and any specific requirements or preferences you share. We use this solely to respond to your inquiry and, if you proceed to book, to arrange your safari.
Information collected during booking
When you confirm a booking, we collect additional information necessary to arrange your trip: passport details (for park permit applications), dietary requirements, medical or mobility considerations you choose to disclose, and emergency contact details. This information is used only for your safari arrangements.
Information collected automatically
Our website (hosted on Squarespace) automatically collects standard server log data when you visit — including your IP address, browser type, and pages visited. This data is anonymized and used only for site performance and security purposes. We do not use tracking cookies for advertising.
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We currently accept payment by international bank transfer only. We do not collect or store your bank account details — transfers are made directly from your bank to ours, and we receive only confirmation of receipt from our bank. We do not process card payments at this time, though we hope to offer this in future. When card payments become available, they will be handled entirely by a third-party payment provider operating under their own data security standards — we will never see or store your card details directly.
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How we use your data
We use the information we collect for the following purposes:
Responding to safari inquiries and preparing custom quotes
Arranging and confirming your booking — accommodation, park permits, transfers, and guiding
Communicating trip logistics before and during your safari
Processing payments and issuing receipts
Complying with Tanzanian national park and immigration requirements
Following up after your trip (review requests or post-trip communication)
We do not use your data for automated profiling, targeted advertising, or any purpose beyond the above.
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Who we share your data with
We share your data only where necessary to arrange your trip. This may include:
Accommodation partners — lodges, tented camps, and hotels receive your name, arrival date, dietary requirements, and any relevant medical or mobility notes
Tanzania National Parks (TANAPA), Ngorongoro Conservation Authority (NCAA), and Ministry of Natural Resources & Tourism (MNRT) — park permit applications require basic traveler details
Zanzibar hotels — if you book a Zanzibar extension, the hotel receives your arrival details
Domestic airlines — if bush flights are arranged, your name and passport details are shared with the carrier
We do not share your data with marketing companies, data brokers, or any third party not directly involved in arranging your trip.
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How long we keep your data
Inquiry data (where no booking is made) is retained for up to 12 months, after which it is deleted. Booking records are retained for seven years in line with Tanzanian tax and business record-keeping requirements. After this period, personal details are removed from our records.
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Your rights
Depending on where you are based, you may have rights over your personal data including:
Access — you can request a copy of the data we hold about you
Correction — you can ask us to correct inaccurate data
Deletion — you can ask us to delete your data (subject to any legal retention obligations)
Objection — you can object to how we use your data
To exercise any of these rights, contact us at travel@miselesafaris.com. We will respond within 30 days.
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Travelers based in the European Union have additional rights under the General Data Protection Regulation (GDPR). Travelers based in the United Kingdom have equivalent rights under the UK GDPR. California residents have rights under the California Consumer Privacy Act (CCPA). We honor all of these regardless of where you are contacting us from.
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Cookies
Our website uses a small number of cookies required for the site to function (session cookies, security tokens). We do not use third-party advertising cookies or behavioral tracking. Squarespace, our website platform, may set functional cookies as part of its standard operation. You can disable cookies in your browser settings, though this may affect how some parts of the site function.
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Changes to this policy
We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. If changes are significant, we will notify active clients by email.
Privacy questions?
We are a small team. You will reach a real person.
+255 756200952